01.29.2009 I called to make an appointment in December, 2008. The first appointment was scheduled for December 29, 2008. The roofer called to cancel and rescheduled the appointment for after the New Year. The next appointment was scheduled for January 5, 2009. The roofer called at 4:00 PM and said he would come the next day. He arrived at 1:00 PM the following day and inspected the roof. He gave me an immediate estimaate and I had to call the main office for an appointment date. The appointment was for 2:00 PM on January 12, 2009. The roofer called on January 12th and made an appointment for the following day. He arrived on that day when nobody was home and completed the work. A bill was left in the front door.
JANUARY 29TH, 2009 by Richard Dubuque
01.02.2009 Estimator was super nice and gave me a written estimate on the spot. This was the last of 5 estimates and the lowest (by $5,000) for the Landmark Certainteed 30 yr. shingles. The estimator, Joseph, threw in the gazebo and also the larger (6 inch) gutters. No deposit was required! And no payment until the roof is inspected. Did not try to sell me things I didn't need. No hard sell. Large job was done in 2 days. Very professional operation.
JANUARY 2ND, 2009 by Laurie M.
They provided a typed estimate on the job. I signed the estimate and the job was scheduled for the next week. They performed the job while I was working and left me the invoice which I promptly paid. I was grateful for that trust factor.
DECEMBER 29TH, 2008 by Jefferey D.
11.22.2008 Called and was scheduled for an estimate. Estimator arrived a little bit early and started the estimate as another roofing company was finishing up their estimate (slightly awkward). Was presented with a sales pitch. I was actually talked out of getting the Landmark Premium (one grade higher than Landmark Plus). The estimator made some recommendations about what needed to be done with the roof and what was not necessary. He made recommendations about color and then provided a written estimate on the spot. St. Joseph's had the lowest estimate of the 3 companies that had come out. When I called to accept the proposal, the company scheduled the job about 3 weeks out. On the day of the job, the crew arrived on time and we done before I came home from work. They left virtually no mess behind, and the roof looked great. The company gave me a 4 months to pay same as cash deal, so I was not billed right away. The final bill was $240 higher than the estimate because of the additional layer that had to be removed and the replacement of 2 sheets of plywood. I was expecting the higher cost because the estimate did indicate that it was based on removal of one layer. We are really happy with the work done and the roof looks wonderful.
NOVEMBER 22ND, 2008 by Priscilla M.
10.24.2008 The carpenter arrived early to get started, took apart and discarded rotting wood, rebuilt portico pieces, installed portico and portico roof, and sealed properly.
OCTOBER 24TH, 2008 by Michael M.
10..23.2008 It went well. I won't know till there is a heavy rain if the leak is indeed fixed, but the contractor assured me it would not leak. He did a water test on the roof with a garden hose and no water came into the house. I feel also comforted by the one year warranty.
OCTOBER 23RD, 2008 by Michelle M.
They were on time and on budget.
SEPTEMBER 26TH, 2008 by William P.
9.26.2008 - They were very professional, fair, accurate and I thought that their price was very inexpensive. I would use them again if needed.
SEPTEMBER 26TH, 2008 by Diane S.
9.22.2008 - Initial contact and estimate were simple and complete. They did not spend as much time with me explaining everything as some estimators did. But in the end, their estimate was simple, and provided similar quality as the estimator who spent all the time here. Cost was much lower than all of my other 4 estimates (40-50%). They also did not require me to pay anything until they had completed the work, very unusual nowadays, but a good thing. Work was done after hurricane season, so there was almost two months between scheduling and the work getting done, they attributed it to back order of shingles due to hurricane repair backlog from supplier. Crew was timely, and cleaned up after job. The crew misread their instructions and removed the shingles from a small gazebo that I had asked not to be removed (I requested not to remove to minimize total cost). They recognized their error, and they replaced the roof on the gazebo without charge (kudos). At the end of the job, I was satisfied with their work and would recommend them again. Good value for the cost. Since the job was done two years ago, I have had a small leak near a skylight in the roof. They came out immediately when I called and added more caulk around the flashing for the skylight. No charge for the repair, and I have not had any issues since, including the recent hurricane Hanna when we got 9-11" of rain.
SEPTEMBER 22ND, 2008 by Lawrence T.
9.18.2008 - They did great work. The price was reasonable. He went above and beyond. He was just suppose to give me an estimate but he did help me out right there and then. He was very kind and courteous and polite and very easy to work with.
SEPTEMBER 18TH, 2008 by Michael S.